Additional help and support for customers.
Further help can be found in the Control room user guide.
Troubleshooting help if your camera is offline and networked using ethernet.
Help with logging in and updating your password
Help and advice for resolving the most common camera connectivity issues.
Find out more about how you can use people count monitors to better understand your building usage.
Learn more about occupancy monitors and the ways you can use them for your business.
How cameras and monitor directions work together.
Getting a camera back online
Minimum requirements for connecting a HoxtonAi camera to Wi-Fi or fixed ethernet connection to transmit data to the cloud.
HoxtonAi cameras use computer vision technology to monitor people entering or leaving a space. Find out more.
Technical details relating to our cameras.