Once you have completed the above step, you can create accounts for anyone else in your organisation who will need access.
You can also set up your sites in advance of receiving your cameras. Cameras can then be easily connected to sites and monitors once they are networked.
If you haven't received your welcome email please contact customer support.
Create a site for every business location you want to use HoxtonAi cameras at.
Within each of your sites, create People Count and/or Occupancy Monitors to start understanding your visitors.
Connect cameras to your monitor. Occupancy monitors require a camera for every entrance/exit to the space being monitored. People count monitors can use any number of cameras.
You can find our more about sites, monitors, and cameras in the Control room user guide.
There are two types of overhead camera.
The setup steps for each camera type is identical.
When powered the camera will be in hotspot mode with both LEDs flashing simultaneously at regular intervals. The camera is ready to be connected to the internet.
You can connect through wifi or ethernet
If you have registered your camera and connected by wifi or ethernet as described above - you can view a test frame from your camera.
You should do this before mounting the camera for easier troubleshooting.
Please read the requirements below before mounting your camera. Failure to do so might effect the accuracy of your data.
Ensure there is good lighting. You must be able to see a clear distinction between head and background.
Doorways should also be clear of any obstacles that inhibit traffic flow. They should also be clear of people loitering of queuing.
|Entrance width||Minimum mounting height
(camera lens to floor)
|Maximum mounting height
(camera lens to floor)
|107cm (3'6")||240cm (7'10")||320cm (10' 5")|
|157cm (5'2")||255cm (8'7")||320cm (10' 5")|
|207cm (6'9")||270cm (8'10")||320cm (10' 5")|
|257cm (8'9")||285cm (9'4")||320cm (10' 5")|
|300cm (9'10")||300cm (9'10")||320cm (10' 5")|
For accurate counting the lens of the camera must be over the middle of the flow of traffic.
The gap between the doorway and the camera should be minimal. In particular it must not be possible for anyone to walk out the door without passing under the camera.
The device should be mounted using the wall bracket provided.
Use the Wall Mount (provided with the camera) to either mount directly to the wall or to connect to a drop-down pole* from above (see drawings below).
*Drop-down pole not supplied.
Once your camera is mounted, you should check the camera view in the Control Room and confirm directions.
Now your cameras are registered and mounted - you are ready to set up some monitors and start finding out how people are using your spaces.